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Security Tips

• Identify Fraud Tactics – Fraud tactics come in many different forms, but they all share the same goal: to obtain your personal, confidential and financial information for fraudulent use. Be prepared by knowing these common fraud tactics.
• Keep personal information confidential – Be cautious when sharing your personal information over the phone, email or internet. First Capital Online will never send unsolicited emails or text messages asking you to verify personal information online or by phone.
• Update Software and Apps – Make sure to keep all your software and mobile apps up to date. Microsoft®, Google® and Apple® regularly deploy updates and patches to fix security weaknesses in their software or to upgrade the software with new features.
• Use Strong Passwords – Recent studies show that creating a longer password, made up of words or phrases, is easier to remember and more secure than using a mix of symbols, numbers and letters. Don’t reuse the same password on multiple sites– once cybercriminals obtain your password they will try and use it to login to other websites you use.
• Do Not Autosave Passwords – When you log in to a website, most browsers like Chrome or Safari give you the option to autosave your password for convenience. Experts advise against saving passwords because anyone who gets access to your computer would be able to view all your saved passwords.
• Use a Password Manager – We know it’s a pain having to manage multiple passwords but did you know changing your account login information twice a year can help to protect your accounts from being compromised? There are free programs available that provide a safe and secure way to manage your passwords across many devices.

Email Security

Only open emails and attachments from people you know – and then still be cautious. Email is one of the most common ways malware is distributed. Always check the sender’s email address, for example, does the name/e-mail address match what is displayed, and use caution clicking on any attachments you are not expecting so your computer doesn’t get compromised.

Fraud can happen to anyone, anywhere and anytime. Download our brochure on “Creating a Cyber Secure Home”.

If you think you have been a victim of fraud or have received a suspicious email that you are unsure came from us please reach out. We are here to help you navigate the uncertainty of potential fraud situations.

Want to test your knowledge to see if you can outsmart online scammers? Take the quiz at "Banks Never Ask That"! They also have valuable information to help you identify phishing scams and help protect your identity!